Salesforce Integration Best Practices to Prevent Data Breaches

Companies invest in Salesforce integration services with a simple goal of connecting systems and processes. You want your systems to talk to each other, teams to work faster, and customer data in one place. Simple enough, right? But here’s the part nobody really thinks about in the beginning. Every integration you set up is also […]
Why Businesses Struggle Without Managed Salesforce Support Services

Salesforce is powerful. No debate there. But here is the thing. Having Salesforce and running Salesforce are two very different things. Too many companies buy the licenses, set up a few dashboards, and assume the system will just take care of itself. It will not. In fact, a recent global survey found that 64 percent […]
Meet Mr. Sync: The Wolf Who Leads Synexc’s Pack into the Future of CRM

give a video where there is a man wiht the face of chatgpt logo and he is crowded with people cheering him up and then comes another man witht he face of google gemini logo… and one by one people are comes around this man and crowd him and start cheering him up. this should […]
The Role of a Salesforce CRM Implementation Consultant in Digital Transformation

Around the world, the process of going digital underwent a radical change, and Customer Relationship Management (CRM) systems emerged as the focal point of this change. Around this time, the CRM market reached about $ 101.4 billion and is expected to reach $ 262.74 trillion by 2032. Such numbers showcase the amount of confidence and capital businesses […]
The New AppExchange Security Review: How to Protect Data and Pass in 2025

Should you worry about Salesforce security in 2025? Amidst the recent breaches, maybe YES! The recent breaches were a wake-up call, and the place this concern hits hardest is the AppExchange Security Review. Here’s what happened: attackers got hold of OAuth tokens from a connected app and gained access to Salesforce orgs. It wasn’t massive, […]
When Lord Ganesha Came to Synexc: A Day of Colors, Culture and Blessings

“Where there is devotion, there is joy. Where there is togetherness, there is strength.” Festivals are not just about rituals, but they are about shared moments, cultural richness, and the emotions that bind us together. At Synexc, we believe that culture is the heartbeat of an organization, and Ganesh Chaturthi was yet another occasion where […]
How to Add Web Search to Agentforce for Smarter AI Responses

Agentforce is already powerful at automating tasks and answering queries using your Salesforce data. But in some use cases, you might need answers that aren’t stored in your CRM but are happening right now in the real world. That’s where Salesforce stepped up. With the Summer ’25 release, it officially introduced Web Search in the Agentforce […]
Top Benefits of Building a Custom App on Salesforce AppExchange

Most businesses start using Salesforce with the basics, such as managing leads, tracking deals, and sending reports. But somewhere down the line, they realize this platform can do more. A lot more. That’s when the question comes up: Can Salesforce do exactly what our team needs, without the workarounds? That’s when the idea of custom […]
Prompt Builder vs Apex in Salesforce Summer 25: What to Use for AI Automation

Salesforce Summer ’25 Release brings significant improvements across the platform, especially in how teams combine AI-powered user experiences with backend logic. Two main tools now drive Salesforce’s AI automation capabilities: Prompt Builder and Apex. Prompt Builder has evolved into a powerful, low-code interface builder for Einstein Copilot, while Apex remains critical for executing secure, scalable […]
Salesforce Winter 26 Release: Key Enhancements To Watch

While Summer ’25 is still fresh, it’s time to shift focus to the Salesforce Winter ’26 Release, which begins rolling out in September 2025. This release introduces critical changes that could impact how your org functions, especially if you rely heavily on custom code, older user records, or Service Assistant. In this blog, we’ll cover […]