Salesforce Announces Koa, Its First CRM Reasoning Model
Salesforce has announced Koa, its first reasoning model built specifically for CRM, at Dreamforce 2026. Developed in collaboration with NVIDIA, Koa is built by post-training NVIDIA Nemotron 3 Super for the kind of complex, multi-step work that Salesforce wants Agentforce agents to handle. The model is designed to help agents reason through CRM workflows, […]