Dreamforce 2026: 10 Business Lessons Beyond the AI Announcements

Koa, Salesforce’s first CRM reasoning model

Dreamforce 2026 has just wrapped, but the announcements made at the event are only the beginning of the conversation. Koa, AIforce, Agentforce expansions, deeper partnerships with NVIDIA, AWS, Google Cloud, and Anthropic, and Salesforce’s push toward an agentic enterprise dominated the event.  Koa, Salesforce’s first CRM reasoning model, is designed to handle complex, multistep CRM […]